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Designing Fire

Manufacturer of the Oriflamme Fire Tables

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Home / Customer Care / Troubleshooting

Troubleshooting

Propane tank does not fill

Possible Cause: Propane tank was not purged properly

Solution: Take it to an authorized propane station and re-purge the propane tank

Notes: The purging process requires that all air is removed from the propane tank prior to the first fill


Possible Cause: The OPD float valve on the propane tank has been activated, closing the valve and not allowing the tank to fill.

Solution: Without the burner, attach the regulator to the propane tank, turn the control valve on for a few seconds to reset the OPD float valve

Notes: The OPD float valve is a safety device which is activated when the propane tank has been filled too quickly

Smelling propane / Leaking

Possible Cause: Set screw on the side of the propane tank valve assembly is not tight

Solution: Use a flat blade screwdriver to tighten the set screw


Possible Cause: Propane tank was overfilled

Solution: Bleed excess propane by opening the set screw on the side on the valve.

Notes: DO NOT OVERFILL the propane tank. When filled, the total weight of the tank + propane is less than 40 lbs, or the total amount of propane is less than 4 gals.

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